Frequently Asked Questions
Everything you need to know about your Used By God order and our mission-driven apparel.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
How do your garments fit?
Most of our apparel features a modern, unisex fit. We recommend checking the specific size chart located on each product page to ensure you find the perfect fit for your style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
How should I care for my Used By God apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, with like colors. Tumble dry on low heat or hang dry for the best longevity.